Frequently Asked Questions

Everything you need to know about your Walkaroo experience.

How do I determine the correct shoe size?

We provide a comprehensive size guide on every product page. We recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.

What is your return and exchange policy?

You can return or exchange your footwear within 15 days of delivery, provided the items are unworn, in their original packaging, and have all tags attached.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for regional locations across the country.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.

Are Walkaroo products covered by a warranty?

Yes, all our footwear comes with a 90-day manufacturing warranty that covers structural defects or quality issues under normal usage conditions.

How should I care for my Walkaroo footwear?

For synthetic and sports shoes, wipe with a damp cloth and mild soap. For leather items, use a specialized cleaner. Always air dry your shoes away from direct sunlight.